New Times,
New Thinking.

  1. Culture
11 July 2011

Students are not consumers

Treating them as customers does nothing to prepare them for the world of work.

By Jonathan Webber

The government presents its white paper on the future of higher education as a radical new policy direction. Yet the paper is designed to serve the same two objectives that have governed higher education policy for the past quarter of a century. One is to strengthen the role of students as consumers whose preferences determine the course of higher education provision. The other is to increase the focus of higher education on preparing students for graduate employment.

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